Once you have completed your purchase, an onrder confirmation will be sent to the e-mail address you entered in the order. If you fail to recieve it within one workday, please contact us at email@example.com.
We handle every order within 1-3 workdays if the purchased mirror(s) are in stock. Once your product(s) are collected and ready for shipping, a second e-mail will be sent containing tracking information. All finished orders are then sent at 2 PM.
The mirrors come well packed with double cartons and protective corners together with a copy of your order.
We are so confident that you will love your new mirror, that if you for any reason are unhappy with your mirror, we will offer a full refund (exkluding shipping costs) as long as you contacted us within 45 days of receiving the product(s).
To activate the policy, please mail firstname.lastname@example.org and state that you want to return your product(s).
This policy applies to all our products, and the refund will be processed once we've received the product(s).
IconMirror Studios AB provides a limited warranty for one (1) year and for products with factory defects for three (3) year from the date of purchase. Any defects that occur during this time that are a result of normal use will either be repaired or replaced at the expense of IconMirror Studios AB.
The following terms and conditions apply to this warranty.
IconMirror Studios AB reserves the right to refuse warranty claims if we can demonstrate hard handling or abuse of the product.
Any replacement product will be under the same warranty period as the original product.
We will be responsible for return shipping at an approved complaint. If the item is in stock, we will send a new one as soon as we have received the goods and approved the complaint. The product must be returned in the original package.
If the item is no longer in stock, we will contact you for further handling of the case.
We follow the recommendations of the General Complaints Board in case of a dispute.
Firstly, send an email to email@example.com and describe your problem and we will help you in the best way we can.
We follow the Consumer Agency's rules for e-commerce and returns. You have to be over 18 years old to shop for us. All prices are incl. VAT. We reserve ourselves for any printing errors
Mail us at firstname.lastname@example.org
At IconMirror, we protect your personal integrity and always strive for a high level of data protection.
We collect data to be able to fulfill the purchase agreement, handle customer service and warranty issues, and fulfill the Company's other legal obligations.
The information we collect and process includes (but are not limited to):
We store the data for up to 36 months after collection.
For further questions, please contact email@example.com.